Customer Care

We're Here to Help

At GARUDA, we take pride in every piece we create — and in every customer we serve. If you have a question, concern, or simply want to know more, we're always happy to hear from you.

Contact Us

📞 +48 515 600 726
📧 garuda.wyroby@gmail.com

We aim to respond to all enquiries within 1–2 business days.

Shipping

We ship across Poland and the European Union. All orders are carefully packed and dispatched within 2–3 business days of payment confirmation.

  • Poland: delivery via InPost or DPD, typically 1–3 business days
  • EU countries: delivery within 5–10 business days depending on destination

You will receive a tracking number by email once your order has been dispatched.

Returns & Exchanges

We want you to love your GARUDA piece. If for any reason you are not satisfied, you may return your item within 14 days of receipt, provided it is unused and in its original condition.

  • To initiate a return, contact us at garuda.wyroby@gmail.com
  • Return shipping costs are the responsibility of the customer unless the item is faulty
  • Refunds are processed within 5–7 business days of receiving the returned item

Custom Orders

Interested in a bespoke piece or a personalised gift? We welcome custom requests. Get in touch and we'll discuss what's possible.